January 3, 2007

Carts of Soda, not Pop

Because the University of Louisville just won the Orange Bowl, I am unable to fall asleep and am therefore writing an entry in my blog.
The other day I was listening to NPR and I heard an expose on airline service. The man was proposing that we strip down the number of services offered on an airline so that ticket prices go down by not guaranteeing things like a free drink or packet of peanuts (not that they even give us peanuts anymore). I think this is an excellent idea. Airlines in the United States saved billions of dollars by taking away meal services, so why should they stop there. To me, it's very old fashioned to expect extra services in things like airplanes, hotels, and trains (not that many people use trains either). There was once a time when a bellhop helped every single person with their bags in a hotel, and things like the newspaper weren't any extra cost. Now, you have to pay a small fortune for an unreasonably small bottle of vodka from the mini bar.
Airlines should be no different. Is it really unreasonable to say that we'll lower the cost of your ticket by 10% (I just made up this number) if you give up flight attendant service. Yes, it might be awkward if the person is gulping down tomato juice and chomping on a miniature version of a chex mix bag, and you are longingly staring at them, but with the money you saved you can buy a Cinnabon at the airport and maybe even some Starbucks.
Basically, we need to realize that the world is changing and old fashioned luxuries will not fly in a consumer-driven world such as ours.

Moral of the Story: No Peanuts = More Cinnabon

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